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Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode.

Safari 2.0, 3.2 (or any version on Windows) Internet ExplorerВ 6 or Internet ExplorerВ 7

Blackboard Learn 9.1В willВ not workВ with:.

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Oracle has acknowledged some security issues with JRE version 6.В Click hereВ toВ check your current version of JAVA and for a free download of theВ latest version. JRE version 6 may work, but could result in unexpected behavior. Blackboard Learn 9.1 requires the latest version of Sun JAVA.В JRE version 7В is the recommended version for features that depend on it.

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JAWS for Windows 11 and 12 were used during accessibility testing.

Blackboard strives to make all its products as accessible as possible.

IfВ you experience intermittentВ issues with various features, switching browsers could possibly resolve your issue.

If using IE, some known issues can be resolved by turning on or off theВ Compatibility Mode.

VerifyВ that you have the minimum Blackboard System Requirements.Д«b 9.1 works best with (1) Firefox and Chrome, (2) Internet Explorer.

Close all programs except Blackboard and keep them closed during the test! Do not take a test with other applications running in the background, such as Facebook,iTunes, Google, WeatherBug, movies, music, email, instant messaging, etc.

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Make sure your computer is free of viruses and/or spy wareВ by running anti-virus & anti-spyware software regularly.

If you are using AOL to access the Internet, once the connection is made, minimize the AOL window and use either Firefox orВ Internet Explorer.

America Online (AOL) is not officially compatibleВ with Blackboard.

Click hereВ for a free download of Chrome. Click hereВ for a free download or Firefox. Therefore, it is strongly recommended that you use Firefox or ChromeВ for test taking.

Firefox, Chrome, or Internet Explorer? In terms of system requirements, Firefox and ChromeВ have been a more reliable browsers when using Blackboard, especially for taking tests.

Note: If you do use a вЂњdial-up modemвЂќ to connect to the Internet, turn off вЂњcall waitingвЂќ and if you use the same line for voice calls, make sure no one picks of the phone and disconnects you from the Internet. A wired connection is the most reliable and should be used for taking online tests.

Internet ConnectionsВ вЂ“ Dial-up, satellite, and wireless Internet connections (such as public & home networks, cellular air cards, WiFi, etc.), and/or mobile devices (iPhone, iPod Touch, iPad, Blackberry, Android, etc., etc., etc.)В are NOTВ recommended for accessing and taking tests in Blackboard.

Disable FirewallsВ before taking the test if you are taking an exam from a computer or computer network that has a firewall installed.

To enable it in Internet Explorer, select View > Toolbars > Status Bar (make sure it is checked). To enable it in Firefox,В select View > Status Bar (make sure it is checked).

Enable your browserвЂ™s status barВ so you can see the timer, in case the test is timed.

For Safari, select вЂњEmpty Cache,вЂќ located under the Safari menu. For Internet Explorer, select Tools > Internet Options > Delete > Delete > OK.

Clear the Memory CacheВ before accessing the test.

To do that, open the Internet and select Tools > Internet Options > Security > Trusted Sites > Sites and add.

SecurityВ вЂ“ Make sure you have В added as a Trusted Site.

After downloading, check again to see that it is working properly.

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JAVAВ вЂ“ Again, make sure you have the latest version,В Version 8 Update 45.В The JRE can be downloaded from.Browsers вЂ“В Click hereВ to check your browser and your browserвЂ™s plugins.Make sure your computer has the latest updates installed.In order for Blackboard to function properly, your computer must meet the following requirements. If a studentвЂ™s computer does not work properly, it is the studentвЂ™s responsibility to either acquire orВ locate a computer to useВ that meets the recommended configuration settings. It is the studentвЂ™s responsibility to have access to a computer with a reliable Internet connection and a computer that is compliant with recommended browsers and settings in order to effectively utilize Blackboard.Д«lackboard Support does not provide technical support for making sure a studentвЂ™s computer settings are compliant with the recommended configuration settings. Financial Aid & Costs Toggle Toggle Close.

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